About Gen Store Ltd

Gen Store Ltd are totally dedicated to bringing innovative, high quality and high value golf products to our customers. When you buy from Gen Store Ltd you buy with security, our e-commerce engine employs the very latest security technology which is fully approved by all the major banks. You also buy with the confidence of knowing all our customers receive a no quibble 30 day returns policy. For further information please use the contact details below.

Gen Store Ltd
Address Line 1
Address Line 2
Town
County
United Kingdom

UK Tel.:0845 1234 567
Int'l Tel.: +44 1234 567

Making A Purchase:
Making a purchase could not be easier. Just browse our site and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa, Master card, Switch. Solo and JCB Cards. We also accept cheques. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may provide your credit card information via phone, fax, mail or by entering the details online in this store. We do not advise sending your card details via e-mail.

Order/Shipping Confirmation:
As soon as we receive your order we will confirm its receipt via an order confirmation e-mail to the e-mail address you provide us with. The order confirmation will include details on the products ordered, pricing including shipping costs and taxes. When the product is ready to ship we will provide a further e-mail to notify you which will also include a full invoice.

Back Orders:
If your item is not in stock, we will back order for you. You will always be e-mailed with the option to cancel your order if you would rather not wait.

Tax Charges:
All of the prices shown include UK VAT at 17.5%. VAT is not charged on goods exported outside the EEC.

Credit Card Security:
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee:
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Contact Us:
If you need to contact us, then please use our Customer Service Help Desk or alternatively, you can contact us on at:

Gen Store Ltd
Address Line 1
Address Line 2
Town
County
United Kingdom

UK Tel.:0845 1234 567
Int'l Tel.: +44 1234 567

Privacy Policy:
We do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.

Returns Policy:
All products have a 30 day, no quibble guarantee, if you are not completely satisfied you may return the product within 30 days and we will refund the original cost of the product. The original shipping costs to the customer are not refunded.

Shipping address / special instructions:
We ship products from Monday to Friday to either your home or other address specified e.g. your work address. When placing the order you also have the option of providing us with any special delivery instructions, e.g. ‘please leave next door if out’.

Shipping times:

Shipping times vary depending on service chosen and your shipping location. For goods that are in stock, orders received before 13:00 are shipped the same day. See below for more detail on shipping times.